"Step by step this comprehensive resource explores the statistical process control (SPC), a philosophy, a strategy, and a set of methods for ongoing improvement of processes and systems to yield better outcomes in health care organizations. It includes information on processes, stratification, rational subgrouping and stability and capability analysis, measurement, data collection methods, planned experimentation, and graphical methods. This book...

A concise guide to healthcare and health insurance basics, which provides tools that patients need before, during, and after they get medical care. The author describes the care we need, the care we don't, and how to deal with doctors, hospitals, and other healthcare providers. Telemedicine and healthcare apps that have become so important during the coronavirus epidemic are also explained. -- adapted from Amazon.com. "The latest installment in the...