Virtual teams are an integral part of today's global business environment. Traditional face-to-face communication is frequently replaced with technology- mediated communication methods including phone, e-mail, fax, synchronous chat programs, and videoconferencing. While virtual teams offer various advantages to organizations and individuals in flexibility and the ability to overcome geographic distance, they face unique challenges. Virtual teams often...

In today's online world, our professional image depends on our ability to communicate. Whether we're communicating by email, text, social media, written reports, or presentations, how we use our words often determines how others view us. This book offers tips and techniques that can improve anyone's professional image. It covers how to analyze your multiple audiences and strategies for communicating your message effectively for each; structuring your...

This book emphasizes efficient, cost-effective methods for producing reports that will do what you, the writer or presenter, want them to do. This book is for you if you are: A business manager or other professional who must convey objective and organized information to others, in and outside your organization. An MBA candidate or an upper-level student in any professional field.

This book presents a comprehensive account of management communication in the Arabian Gulf that will appeal to two different types of reader. First, managers on assignment, most especially those with little or no experience of the region, will find that it addresses many of the questions that are likely to arise as they attempt to manage diverse workforces within the region. Second, students of management, managerial communication, culture, and cross-cultural...

This book will help anyone who wants to learn how to write or simply how to improve when writing for marketing and public relations. The author brings to light a fantastic, easy-to-follow guide that provides the basics needed to write promotional and informational materials. Written in an approachable style, this book contains helpful samples and useful checklists that will make even the most timid writers confident that they have represented their...

From the moment of their first client engagement, consultants in all fields face communication opportunities and challenges. No matter what their focus may be--professional services, accounting, technology, operations, human resources, manufacturing, or marketing--consultants drive change. That change, from its initial definition through its development and deployment, must be precisely communicated to a variety of audiences and through a variety...

Provides pragmatic and practical advice on how to harness the power of language in business and in life. Influencing for results, creating a culture of intelligent inquiry, utilizing critical questioning skills, and managing critical situations are all integral to success in any setting. In business, this book is essential for leaders and executives. In addition, it is also written for all levels in an organization: senior leaders, directors, managers,...

The metaphor of dosage offers a rich organizing principle for managers. It focuses our efforts on such fundamental, pragmatic communication issues as amount, frequency, delivery system, sequencing, interaction with other agents, and contraindications. It suggests compelling new answers to fundamental problems that all managers must face, with an appreciation of basic issues beyond our conscious awareness. The book is targeted toward graduate, executive,...