This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural...

How did a Venice Beach T-shirt vendor become television's most successful producer? How did an entrepreneur who launches in business history? How did a timid pastor's son overcome a paralyzing fear of public speaking to captivate sellout crowds at Yankee Stadium, twice? How did a human rights attorney earn TED's longest standing ovation, and how did a Facebook executive launch a movement to encourage millions of women to "lean in"? They told brilliant...

In a world of rapid-fire change, it's more important than ever to build teams that work well when the pressure is on and quality communication can mean the difference between success and failure. Conversational Capacity provides the communication tools you need to ensure that your team remains on track even when dealing with its most troublesome issues, that it responds to tough challenges with agility and skill, and performs brilliantly in circumstances...

"In a world of explosive change and transformation, leaders at all levels--from heads of state and global corporations to entrepreneurs and gig economists--will offer the best opportunity for leveraging change and transforming our lives for the better. This includes how we work, play, govern ourselves, and consider and plan for our collective futures. In Lift, Faisal Hoque--noted thought leader; serial entrepreneur; technology innovator; advisor...