Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance
(eBook)
Author
Published
[New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012.
Edition
1st ed.
Physical Desc
1 electronic text (xviii, 220 pages) : ill., digital file.
Status
More Details
Format
eBook
Language
English
ISBN
9781606494554 (electronic bk.)
UPC
10.4128/9781606494554
Notes
General Note
Part of: 2012 digital library.
Bibliography
Includes bibliographical references (p. 209-214) and index.
Restrictions on Access
Access restricted to authorized users and institutions.
Description
This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works.
Additional Physical Form
Also available in print.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
System Details
Mode of access: World Wide Web.
System Details
System requirements: Adobe Acrobat reader.
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Citations
APA Citation, 7th Edition (style guide)
Kmetz, J. L. (2012). Mapping workflows and managing knowledge: capturing formal and tacit knowledge to improve performance . Business Expert Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Kmetz, John L. 2012. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance. Business Expert Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Kmetz, John L. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance Business Expert Press, 2012.
MLA Citation, 9th Edition (style guide)Kmetz, John L. Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance Business Expert Press, 2012.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
5196d738-64a1-6635-794a-b0bf532613a8-eng
Grouping Information
| Grouped Work ID | 5196d738-64a1-6635-794a-b0bf532613a8-eng |
|---|---|
| Full title | mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
| Author | kmetz john l |
| Grouping Category | book |
| Last Update | 2022-07-12 08:03:54AM |
| Last Indexed | 2024-04-27 03:45:31AM |
Book Cover Information
| Image Source | syndetics |
|---|---|
| First Loaded | Dec 25, 2023 |
| Last Used | Jan 8, 2024 |
Marc Record
| First Detected | Aug 09, 2021 01:39:49 PM |
|---|---|
| Last File Modification Time | Jul 12, 2022 09:05:25 AM |
MARC Record
| LEADER | 04235nam a2200661 a 4500 | ||
|---|---|---|---|
| 001 | EBC980757 | ||
| 003 | MiAaPQ | ||
| 005 | 20120901102200.0 | ||
| 006 | m E | | ||
| 007 | cr cn |||m|||a | ||
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| 020 | |a 9781606494554 (electronic bk.) | ||
| 020 | |z 9781606494547 (pbk.) | ||
| 024 | 7 | |a 10.4128/9781606494554|2 doi | |
| 035 | |a (Sirsi) EBC980757 | ||
| 035 | |a (Sirsi) EBC980757 | ||
| 035 | |a (OCoLC)808991409 | ||
| 035 | |a (CaBNVSL)swl00401169 | ||
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| 035 | |a (Au-PeEL)EBL980757 | ||
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| 035 | |a (OCoLC)808991409 | ||
| 040 | |a MiAaPQ|c MiAaPQ|d MiAaPQ | ||
| 050 | 4 | |a HD62.17|b .K545 2012 | |
| 082 | 0 | 4 | |a 658.51|2 23 |
| 100 | 1 | |a Kmetz, John L. | |
| 245 | 1 | 0 | |a Mapping workflows and managing knowledge|h [eBook] :|b capturing formal and tacit knowledge to improve performance /|c John L. Kmetz. |
| 250 | |a 1st ed. | ||
| 260 | |a [New York, N.Y.] (222 East 46th Street, New York, NY 10017) :|b Business Expert Press,|c 2012. | ||
| 300 | |a 1 electronic text (xviii, 220 p.) :|b ill., digital file. | ||
| 490 | 1 | |a Operations and supply chain management collection,|x 2156-8200 | |
| 500 | |a Part of: 2012 digital library. | ||
| 504 | |a Includes bibliographical references (p. 209-214) and index. | ||
| 505 | 0 | |a List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index. | |
| 506 | |a Access restricted to authorized users and institutions. | ||
| 520 | 3 | |a This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works. | |
| 530 | |a Also available in print. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 538 | |a System requirements: Adobe Acrobat reader. | ||
| 588 | |a Title from PDF t.p. (viewed on September 1, 2012). | ||
| 650 | 0 | |a Workflow. | |
| 650 | 0 | |a Reengineering (Management) | |
| 650 | 0 | |a Knowledge management. | |
| 653 | |a Business process | ||
| 653 | |a business process mapping | ||
| 653 | |a workflow mapping | ||
| 653 | |a knowledge management | ||
| 653 | |a tacit knowledge | ||
| 655 | 4 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version:|z 9781606494547 |
| 830 | 0 | |a 2012 digital library. | |
| 830 | 0 | |a Operations and supply chain management collection.|x 2156-8200 | |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yavapai-ebooks/detail.action?docID=980757|x Yavapai College|y Yavapai College users click here to access |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/prescottcollege-ebooks/detail.action?docID=980757|x Prescott College|y Prescott College users click here to access |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=980757|x Yavapai Library Network|y All other users click here to access |
| 945 | |a E-Book | ||
