What's the secret? to providing a world-class customer experience
(eBook)
Author
Contributors
Published
Hoboken, N.J. : Wiley, c2008.
Physical Desc
xvi, 320 pages : ill.
Status
More Details
Format
eBook
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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Citations
APA Citation, 7th Edition (style guide)
DiJulius, J. R. (2008). What's the secret?: to providing a world-class customer experience . Wiley.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)DiJulius, John R., 1964-. 2008. What's the Secret?: To Providing a World-class Customer Experience. Wiley.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)DiJulius, John R., 1964-. What's the Secret?: To Providing a World-class Customer Experience Wiley, 2008.
MLA Citation, 9th Edition (style guide)DiJulius, John R. What's the Secret?: To Providing a World-class Customer Experience Wiley, 2008.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
b8e43f30-866a-b6a1-2b0d-f51499ac8101-eng
Grouping Information
| Grouped Work ID | b8e43f30-866a-b6a1-2b0d-f51499ac8101-eng |
|---|---|
| Full title | whats the secret to providing a world class customer experience |
| Author | dijulius john r |
| Grouping Category | book |
| Last Update | 2022-06-07 21:23:19PM |
| Last Indexed | 2024-05-16 05:01:18AM |
Book Cover Information
| Image Source | default |
|---|---|
| First Loaded | Feb 4, 2022 |
| Last Used | Mar 26, 2024 |
Marc Record
| First Detected | Aug 09, 2021 12:02:48 PM |
|---|---|
| Last File Modification Time | Nov 22, 2021 07:45:16 AM |
MARC Record
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| 100 | 1 | |a DiJulius, John R.,|d 1964- | |
| 245 | 1 | 0 | |a What's the secret?|h [eBook] :|b to providing a world-class customer experience /|c John R. DiJulius. |
| 246 | 3 | 0 | |a To providing a world-class customer experience |
| 260 | |a Hoboken, N.J. :|b Wiley,|c c2008. | ||
| 300 | |a xvi, 320 p. :|b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer loyalty. | |
| 655 | 4 | |a Electronic books. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yavapai-ebooks/detail.action?docID=362045|x Yavapai College|y Yavapai College users click here to access |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/prescottcollege-ebooks/detail.action?docID=362045|x Prescott College|y Prescott College users click here to access |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=362045|x Yavapai Library Network|y All other users click here to access |
| 945 | |a E-Book | ||
