Cover image for Enhancing organizational performance a toolbox for self-assessment
Title:
Enhancing organizational performance a toolbox for self-assessment
Publication Information:
Ottawa, Ont. : International Development Research Centre, c1999.
ISBN:
9781552500439

9780889368705
Physical Description:
xiv, 129 p. : ill.
Language:
English
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Summary

Summary

This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included.