"A linguistic exploration of the speech habits we love to hate-and why our "um"s, "like"s, and "you know"s actually make us better communicators. Do you hate that you say "like" too much? Do you go over your email drafts to remove excess "so"s and "really"s? Do you wish your presentation at work wasn't so full of "um"s and "uh"s? Do you get tripped up by slang, overly familiar greetings, or new pronouns? What if these features of our speech weren't...

"A kinder, funner usage guide to the ever-changing English language and a useful tool for both the grammar stickler and the more colloquial user of English, from linguist and veteran professor Anne Curzan. Our use of language naturally evolves and is a living, breathing thing that reflects who we are. Says Who? offers clear, nuanced guidance that goes beyond "right" and "wrong" to empower us to make informed language choices. Never snooty or scoldy...