A leading business expert shows why expertise really matters, and how leaders who deeply understand the nuts and bolts of their industry and organization, from businesses, to hospitals, to universities, to sports, make all the difference for its success and the happiness of people who work there.

"Psychologists who work in business and other organizational settings encounter unique ethical issues that are not found in traditional clinical practice. This volume provides an overview of these issues for consulting psychologists, graduate students, and practitioners in other fields who want to transition to organizational consulting. Using the APA Ethics Code as its foundation, the book teaches readers how to make ethical decisions when conducting...

Some organizational scholars believe viability in non-hierarchical organizations is encouraged by a homogeneous membership. From a systems thinking perspective, heterogeneity may provide the needed tension for organizations to self-organize, change, and adapt to both internal and external environments. This thesis explores these differing perspectives by critically analyzing the literature on heterogeneity in non-hierarchical organizations using qualitative...