Some organizations pay a great deal of attention to ensuring the physical safety of their team members, but do the team members feel safe enough to speak up and raise tough concerns? Share bold and still-in-formation ideas? In this book, bestselling authors and inclusion experts Frederick A. Miller and Judith H. Katz introduce the concept of "interaction safety" and demonstrate how it can help create a work environment of trust, inclusion, and collaboration....

"This is the first practical, hands-on guide that shows how leaders can build psychological safety in their organization, creating an environment where employees feel fully engaged and encouraged to contribute their best ideas"--

Your people might be your organization's greatest assets, but their interactions with one another are what determine the quality and the quantity of their contributions. Few organizations know how to generate the sense of excitement, energy, and shared mission that occurs when people truly join together. This book shows how, describing four simple behavioral keys that fundamentally change how people work together--building greater trust, understanding...

"So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have...

"The Outward Mindset offers a new and intuitive way to teach people how to implement mindset change in themkselves and scale it across organizations, with incredible effect. One's mindset can be self-focused, which Arbinger calls an inward mindset, or it can be inclusive of others, which Arbinger calls an outward mindset. It turns out that our own actions, and the responses of others to those actions, end up being dramatically different depending...

A course in 21st-century leadership designed to help move your career onto the fast track, at the same time sharpening decision-making, teaching effective response in a crisis and how to reduce anxiety under pressure. The skills in this package can also improve relationships at work and at home.