"The new edition of this Shingo Prize-winning bestseller explains how to implement a Lean transformation that works by developing a culture that builds success from the top down and the bottom up at the same time. This edition provides expanded coverage of executive responsibilities, 20 new case studies, and new examples from the healthcare and process industries. A must-read for any leader undergoing or considering a Lean transformation, this edition...

"A bold challenge to our obsession with efficiency--and a new understanding of how to benefit from the powerful potential of serendipity. Algorithms, multitasking, the sharing economy, life hacks: our culture can't get enough of efficiency. One of the great promises of the Internet and big data revolutions is the idea that we can improve the processes and routines of our work and personal lives to get more done in less time than ever before. There...