Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most...

Television shows such as Downton Abbey and Upstairs, Downstairs have captivated millions with the inside story of aristocratic Edwardian households. But what was life really like for the people who kept such a household running? Maloney takes readers behind the scenes to describe servants' daily life in this now vanished world.

In 1611, the merchants of London's East India Company received a mysterious letter from Japan, written several years previously by a marooned English mariner named William Adams. Foreigners had been denied access to Japan for centuries, yet Adams had been living in this unknown land for years. He had risen to the highest levels in the ruling shogun's court, taken a Japanese name, and was now offering his services as adviser and interpreter. Seven...

"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer,...