A view of Britain's busiest airport and the people who work in and pass through it every day. Characters include scandal-prone charmer Omar Baba, the owner of FlyLo, Britain's eighth favorite low cost airline, Taaj, who is more interested in whether the documentary crew are filming in 3D than he is in doing the job, the perky check-in staff Melody and Keeley, Precious Little, a jolly, busty West Indian lady who works at the coffee kiosk, and more....

Brothers Brian and Joe Hackett and friend Helen attempt to run an airline on the New England island of Nantucket while surrounded by their various wacky friends and employees.