Delivering excellent service quality in aviation : a practical guide for internal and external service providers
(Book - Regular Print)
Author
Published
Aldershot, England ; Ashgate, [2006].
Physical Desc
xvi, 192 pages : illustrations ; 24 cm
Status
Embry Riddle Aero University - CIRCCOLL - Circulating Collection
TL671.28.K67 2006
1 available
TL671.28.K67 2006
1 available
More Details
Published
Aldershot, England ; Ashgate, [2006].
Format
Book - Regular Print
Language
English
Notes
Bibliography
Includes bibliographical references (pages 187-188) and index.
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Copies
| Location | Call Number | Status |
|---|---|---|
| Embry Riddle Aero University - CIRCCOLL - Circulating Collection | TL671.28.K67 2006 | Find It Now |
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Citations
APA Citation, 7th Edition (style guide)
Kossmann, M. (2006). Delivering excellent service quality in aviation: a practical guide for internal and external service providers . Ashgate.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Kossmann, Mario. 2006. Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers. Ashgate.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Kossmann, Mario. Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers Ashgate, 2006.
MLA Citation, 9th Edition (style guide)Kossmann, Mario. Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers Ashgate, 2006.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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