From the Book - Regular Print - First Simon & Schuster paperback edition.
Practice 1 Wear Glasses That Work p. 1 --
Practice 2 Carry Your Own Weather p. 11 --
Practice 3 Behave Your Way to Credibility p. 21 --
Practice 4 Play Your Roles Well p. 35 --
Practice 5 See the Tree, Not Just the Seedling p. 49 --
Practice 6 Avoid the Pinball Syndrome p. 61 --
Practice 7 Think We, Not Me p. 77 --
Practice 8 Take Stock of Your Emotional Bank Accounts p. 93 --
Practice 9 Examine Your Real Motives p. 109 --
Practice 10 Talk Less, Listen More p. 127 --
Practice 11 Get Your Volume Right p. 143 --
Practice 12 Extend Trust p. 159 --
Practice 13 Make It Safe to Tell the Truth p. 175 --
Practice 14 Align Inputs With Outputs p. 191 --
Practice 15 Start With Humility p. 207.
From the Book - Regular Print - First Simon & Schuster hardcover edition.
Behave your way to credibility
See the tree, not just the seedling
Avoid the pinball syndrome
Take stock of your emotional bank accounts
Examine your real motives
Make it safe to tell the truth
Align inputs with outputs